Please read the below Role Profile to make sure you fully understand what is required for this role

WW Coach - Ref: Nationwide


Location
Nationwide
Salary
Varies depending on number of workshops taken
Job Advert

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Job Title:         WW Coach

Reports To:    Area Manager

Location:        Studio Based

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Mission:

We inspire healthy habits for real life*

*For people, families, communities, the world – for everyone.

Summary:

A WW Coach channels a passion for a healthy lifestyle, customer service, and proven facilitation skills into inspiring members and supporting them at every step of their wellness and weight loss journey, helping them to develop healthy habits by eating healthier, while enjoying the foods they love, moving more, and shifting their mindset.  The WW Coach is responsible for inspiring and building an inclusive, in-person community through facilitating a branded, member-focused workshop centered on wellness, weight loss, and building healthy habits.

Essential Duties & Responsibilities:

Driving Member Recruitment/ Retention and WW Business:

  • Leverages personal connections to encourage member retention, ensuring interactions and workshops are aligned to WW brand standards
  • Delivers excellent experience to drive member referrals and workshop growth
  • Cultivates member engagement with WW program and tools and ensures member satisfaction with in-studio experience
  • Leverages social media and other platforms to engage with the WW community and to support in workshop growth and member retention
  • Identifies members’ needs and goals through effective questioning skills and active listening to tailor recommendations of WW products and offerings and drive sales, seeking to understand and using knowledge to help build healthy habits
  • Maintains personalised contact with members outside the studio/beyond the workshop, providing follow-up and support, encouraging members’ return to the studio

Delivering Workshop Experience:

  • Inspires and encourages members to build and adopt healthy habits and celebrates progress towards wellness and weight loss goals through genuine, caring interactions
  • Connects an informed community of WW members by creating a welcoming, friendly, and enjoyable experience, a safe space that helps our community foster real connections and feel like they are part of WW
  • Establishes rapport and relationships with members through one-on-one interaction and group facilitation, sharing relevant information, tools, and knowledge, and helps members bring awareness to choices they are making

See PDF attached below for more details on:

  • Leadership Competencies
  • Functional Competencies
  • Education/Experience
  • Job Factors/Work Environment
  • Position Qualifications
  • Major Relationships/Dependencies

Also please watch the Impact Manifesto video on our website via the following link to give you a better insight into our company https://www.weightwatchers.com/us/about-WW#WeAreWW

 

Equal Opportunities & Diversity at WW

We love the fact that we’re all different and we encourage individuality; as a result WW promotes a working environment in which diversity is recognised, valued and encouraged. We acknowledge the multi-cultural and diverse nature of the UK. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility.

To find out more about how WW handles your personal data click here.

https://www.weightwatchers.com/uk/imprint

Job Description
WW_Coach_JD_UK_Final_May_2019.pdf